1. Information We Collect
We may collect and process the following categories of personal information:
1.1 Information You Provide:
- Name
- Email address
- TikTok or other platform usernames
- Payment and billing details (if applicable)
- Support communications
1.2 Information We Collect Automatically:
- IP address
- Browser type and device data
- Log data and analytics
- Cookies and usage data
1.3 Information From Third Parties:
- TikTok API data (e.g., video performance, account stats)
- OAuth access tokens (with user consent)
- Affiliate and commission data from TikTok Shop
2. How We Use Your Information
We use your personal information to:
- Provide and maintain our Services
- Personalize the dashboard and analytics
- Authenticate user sessions
- Communicate with you (support, updates, account info)
- Monitor and analyze usage and trends
- Enforce our Terms of Service and protect our rights
3. How We Share Your Information
We do not sell or rent your personal information.
We may share your information with:
- Service providers who help us operate our platform (e.g., Memberstack, Stripe, analytics tools)
- TikTok and other platforms via authorized APIs
- Legal authorities when required by law
- Business transfers, in connection with a merger, acquisition, or sale
4. Your Rights and Choices
You have the right to:
- Access, update, or delete your information by emailing info@tikmetrics.io
- Withdraw consent for specific data processing (e.g., disconnect TikTok)
- Opt out of marketing or analytics cookies
5. Data Security
We implement appropriate technical and organizational security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Children’s Privacy
TikMetrics is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, contact us at info@tikmetrics.io.
8. Third-Party Links
Our platform may contain links to other websites or services. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.
9. International Users
Our servers are located in the United States. If you access our Services from outside the U.S., you consent to the transfer and storage of your data in the U.S.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our Site with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@tikmetrics.io
